We'll notify you via e-mail of your refund once we've received and processed the returned item. If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You may return most new, unopened items within 30 days of delivery for a full refund. However, due to differences in computer monitors, there may be variations in color between the actual product and your screen. Note: The digital images we display have the most accurate color possible. Lift spot or soil from the rug avoid soaking and allow to dry thoroughly.Color fast, stain resistant, soil resistant.UV stabilized yarn system for total fade resistance.Enhances living room, dining room, bedroom, entry and all high-traffic areas.Power-woven in a dense pile for lasting durability. Classic Persian designs in colors especially selected for today’s interiors.1.5 million point construction creates precise details blending in overall harmony.The result is an enduring classic, backed by the sterling Thomasville reputation for outstanding home furnishings. The super-tight, 1.5 million point construction resists soiling and doesn’t shed. Lustrous color, precise detail, and superb design – these are prized qualities in fine rugs, and all are brilliantly displayed by Thomasville Timeless Classic Rugs by Gertmenian.
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